Issue

It appears that the Signatures are not visible when creating or replying to a message.


Click on thein Signature Button may show this

You may also see this message popping up


Resolution

It appears that this may be a trust centre issue inside Word, which actually handles Outlook Signatures.


To fix this, you need to complete the follow steps.

Web Pages, RTF Files and Plain Text Files

To restore the saving of Signatures features in Outlook you must remove the File Block settings from Web Pages, RTF File and Plain Text Files, as Outlook saves your signature in these 3 formats.

  1. Start Word.
  2. Click on the File tab.
  3. Under Help, click Options.
  4. Click Trust Center, and then click Trust Center Settings.
  5. In the Trust Center, click File Block Settings.
  6. Click on “Restore Defaults” or manually deselect the “Open” and “Save” checkboxes for;
    • Web Pages
    • RTF Files
    • Plain Text Files

Resetting the File Block settings in Word will re-enable the Signature saving feature in Outlook again. (click on image for full dialog view)