You can access your Office application using the web, this allows you to check that your Password that your applications are using is correct.
1.
- Open your preferred Web Browser
- Enter https://portal.office.com
- Enter your email address
- Click Next
- Enter your Password, then click on Sign In
- If you want to Stay Signed In, Click on Yes
- If you have Two Factor Authentication (2FA or MFA), then you will now be sent a Text message, enter that code
- You will now load a screen that has all your applications
- Click on Outlook to check email, or OneDrive to check you files saved on OneDrive.