TABLE OF CONTENTS
General Process
- Close Outlook
- Open regedit.exe
- In the browse bar, paste: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office
- Browse to the relevant Outlook version number -> Outlook -> AutoDiscover
- 14.0 = Outlook 2010
- 15.0 = Outlook 2013
- 16.0 = Outlook 2016
- Create the following RegKeys:
- ExcludeHttpsRootDomain (DWORD) Value = 1
- ExcludeSCPLookup (DWORD) Value = 1
- ExcludeSrvLookup (DWORD) Value = 1
- ExcludeSrvRecord (DWORD) Value = 1
- Go to Control Panel, find and click on "Mail"
- On the Pop-out window select "Show Profiles"
- Change the checkbox to "Prompt for a profile to be used" and click OK
- Open Outlook and on the "Choose Profile" prompt, select "New" and create a new profile
- Give the profile a name and go through the wizard. Ensure when entering credentials the email address is set to the O365 email address and not a local user account (ie: username = first.last@domain.com not first_last@domain.local)
To create a regkey:
- Right-click in the white space on the right-pane, select New -> DWORD (32-bit) Value
- Name the key, (as above) and then double-click on the key you have just created, setting the vaule to '1'. Click OK