TABLE OF CONTENTS



General Process

  1. Close Outlook

  2. Open regedit.exe

  3. In the browse bar, paste: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office

  4. Browse to the relevant Outlook version number -> Outlook -> AutoDiscover
    1. 14.0 = Outlook 2010
    2. 15.0 = Outlook 2013
    3. 16.0 = Outlook 2016
  5. Create the following RegKeys:
    1. ExcludeHttpsRootDomain (DWORD) Value = 1
    2. ExcludeSCPLookup (DWORD) Value = 1
    3. ExcludeSrvLookup (DWORD) Value = 1
    4. ExcludeSrvRecord (DWORD) Value = 1
  6. Go to Control Panel, find and click on "Mail"
  7. On the Pop-out window select "Show Profiles"
  8. Change the checkbox to "Prompt for a profile to be used" and click OK
  9. Open Outlook and on the "Choose Profile" prompt, select "New" and create a new profile

  10. Give the profile a name and go through the wizard. Ensure when entering credentials the email address is set to the O365 email address and not a local user account (ie: username = first.last@domain.com not first_last@domain.local)



To create a regkey:

  1. Right-click in the white space on the right-pane, select New -> DWORD (32-bit) Value
  2. Name the key, (as above) and then double-click on the key you have just created, setting the vaule to '1'. Click OK