Support
Welcome
Login
Sign up
Home
Solutions
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
01295 595444
Knowledge base
General
Adobe
2
Unable to convert file to PDF from right-click menu in File Explorer
How to ensure PDFs open in Adobe Reader/Acrobat
Barracuda
4
Sentinel - Example Email Alert
Sentinel - Report Missed Attack to Sentinel
Advanced Email Gateway - Release ATP Failed Scan
Advanced Email Gateway - Helpdesk Users
BitDefender
2
Checking if your BitDefender Anti-Virus is the cause of your slow P
Quarantined Message
Cloud
1
Move Dropbox Location
Filezilla
0
Google Chrome
11
Webroot Chrome
Default Web Browser is not Google Chrome
Pop-up resolution for suspicious Chrome notifications
PDFs not opening with Adobe in Drive in Chrome browser
Syncing your Chrome settings to your Google account
View all 11
Hardware
5
L570 Ports
L570 Status Indicators
Latitude 5490
Quickstart troubleshooting check for dock connection issues
Rebooting your Dell Docking Station
Microsoft Edge
3
Update Microsoft Edge web browser
Allow Downloads in Microsoft Edge
Microsoft Edge - Remove Notifications
Mobile Phone App Integration
2
How to enable your office email on your work iPhone using the native Mail App.
Turn Off Screen Timer on Samsung Curved Screens
Mozilla Firefox
1
Enable Firefox SSL Interception
Office
25
Access Quarantined Mail
Email - Dealing with Large Attachments
How to edit permission on a document if it always opens as read-only
Installing Office 365
MFA Articles
View all 25
OneDrive
7
Logging into OneDrive
OneDrive - Enable AutosSave for My Documents and Desktop
OneDrive - Enabling Automatic Monitoring of Cloud Files using Storage Sense
OneDrive - How to move Sync between PCs
OneDrive - Saving Space
View all 7
Outlook
40
Force Outlook to use Modern Authentication
Outlook - Check if Shared Mailboxes are Cached and Disable
Delete one or more suggested recipients in the Auto-Complete List
Signatures in Outlook Not Working
Outlook - Join or leave a distribution group
View all 40
Remote Access
3
How to set up a VPN using Barracuda Software
Fix Barrcuda VPN Adapter Issue
Setting up Barracuda VPN on your home machine
Remote Management
8
Add a manual Password to Team Viewer
Allow TeamViewer to show passwords
End User Remote Access for Ninja RMM
Granting Remote Access for Mac via Teamviewer
Granting Remote Access using Team Viewer
View all 8
Sage
2
Check if Sage is using Sage Drive or Remove Access
Check if the Sage Main Device is Online
SharePoint
3
How to Sync a SharePoint Document Library
Recover a deleted item
Cannot sync a Sharepoint site because of a shortcut
Teams
9
Booking a Teams room meeting
Invite a room to a Teams meeting
Join a meeting through the Microsoft Teams console
Using the Microsoft Teams touchscreen console on your mobile device
Manage a Teams meeting on the Teams console
View all 9
TeamViewer
1
TalkTalk blocks TeamViewer
Windows 7
2
Change Network to DHCP
Removing software with the "Uninstall a Program" feature in Windows 7
Windows 10
36
Adjusting Power Settings
Change DNS Settings in Windows 10
Changing your Password on an AzureAD joined PC
Checking and changing User Account Control
Chrome Incognito Mode
View all 36
Webroot Antivirus
3
Adding Webroot to Chrome
How to find out if Webroot is scanning
Webroot Filtering Extension Pop-Up Chrome
Lenovo Issues
1
No Sound on Lenovo Laptop | Mute Button not Unmuting | Fn + F1
FAQs:
Trial FAQs
0
Files and folders
Shared files
0
Deleted files
0
Getting started with us
Your account
0
Your documents
0
Premium club
Premium features
0
Premium subscription
0
Help Desk Software
by Freshdesk Support Desk